schmokinn
Well-known member
So there answer to solving a problem is to try to get rid of the person pointing it out by offering me a "chance" for a refund"!
I presume Mr Thickeray thinks this clever!
From: Warren Thackeray <[email protected]>
Sent: 21 May 2018 14:22
To:
Subject: Benelli SP'Auto 2018
Mr :scratchhead:
I have seen your recent Facebook posts and I apologise for the fact that it took far too long to complete the course yesterday, sadly, I will be unable to offer you a definitive reason as to why this level of delay happened. I am aware that we have previously exchanged emails in December 2016, it was quite clear from your emails at that time that GMK has fallen short of expectations in customer service. I would like to offer you a chance for a full refund & cancellation of your booking for the upcoming Beretta World, should you wish to accept the offer, please confirm at your earliest convenience, I will then arrange for a cheque to be issued.
Kind regards
Warren Thackeray
Marketing Manager
GMK Ltd is a limited company registered in England and Wales. Company Registration No. 08420479.
Registered Offices: Bear House, Concorde Way, Fareham, PO15 5RL, United Kingdom
www.gmk.co.uk
01489 579999
01489 579950
s
I presume Mr Thickeray thinks this clever!
From: Warren Thackeray <[email protected]>
Sent: 21 May 2018 14:22
To:
Subject: Benelli SP'Auto 2018
Mr :scratchhead:
I have seen your recent Facebook posts and I apologise for the fact that it took far too long to complete the course yesterday, sadly, I will be unable to offer you a definitive reason as to why this level of delay happened. I am aware that we have previously exchanged emails in December 2016, it was quite clear from your emails at that time that GMK has fallen short of expectations in customer service. I would like to offer you a chance for a full refund & cancellation of your booking for the upcoming Beretta World, should you wish to accept the offer, please confirm at your earliest convenience, I will then arrange for a cheque to be issued.
Kind regards
Warren Thackeray
Marketing Manager
GMK Ltd is a limited company registered in England and Wales. Company Registration No. 08420479.
Registered Offices: Bear House, Concorde Way, Fareham, PO15 5RL, United Kingdom
www.gmk.co.uk
01489 579999
01489 579950
s